There is a 2 hour minimum charge for all removals and deliveries. After the second hour, we charge by the half hour. We also charge for journey time to/from properties.
We charge £10 if we have to enter the London congestion charge zone to reach any given destination provided by our customer. And any tolls will be added to the bill.
We only accept payments in cash or cheque with a gurantee card. Payments must given to our driver after the move is completed.
Cancellation Charge: If a booking is cancelled less than 36 hours prior to start time we reserve the right to charge the 2 hour minimum rate quoted. Unless extenuating circumstances are discussed with the company.
We are extremely careful when handling, loading, moving and unloading our customers goods but we accept no responsibility for loss or damage to property after a move. It is our customers responsibility to pack items securely in strong boxes with the tops taped.
It is our customers responsibility to book an appropriate parking spot to load and unload goods. Otherwise the closest legal parking may be used.
We are always punctual and realiable but we cannot always guarantee that we'll arrive at a given destination on time due to on road and off road circumstances out of our control. In these rare occurances we will endeavour to provide an accurate ETA to keep you informed.
We will not tolerate and will prosecute customers who abuse or physically harm our staff.
If you still have a question or query, please contact us.
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